A. Call us for an immediate quote or fill in the “Quote”
After the quotation process:
You can respond by email or go online to confirm your order. You can complete the necessary form online entering quotation reference number that you received in your email quote. You will be expected to confirm that you are aware of the legal issues, the payment procedure, the pick-up and delivery scheduling methods when completing the online confirmation process; it also gives AmeriFreight your correct address and all phone numbers for both the pick-up and delivery locations. We want you to be fully informed. Please see auto transport FAQ’s. Your auto transport truck reservation cannot be placed until we have your order completed online. Once you have placed your first shipping order with us, you will be able to use the same information for future shipments and you will be able to track your shipment and rate how happy you are with our service.
C. Auto transport payment
PRICE – The first question you’ll want answered is “what is the total cost?” Obtain quotes from several companies and be prepared to provide the following information to ensure an accurate quote:
• origination/destination locations
• departure date window for pick-up
• type of vehicle(s) to be shipped
• type of service desired (e.g., shipping vs. drive-away)
• special requests (e.g., drop off at a terminal vs. at your home)
Once you have received a quote and would like to ship with us, a minimum deposit will be required. That is the amount you will pay when a truck (carrier) is assigned to your vehicle. Upon delivery of your vehicle the balance will be paid in cash, cashier’s check. If you are unable to place your order online, you can do so by phoning us so that we can arrange a manual order confirmation.
D. To protect your valuable vehicle:
Please prepare it for auto shipping. See our TIPS page: this is a very important page. The driver will call you within 12 to 24 hours before he will be at the pick-up point to schedule the actual meeting. Be sure we have all phone numbers and cell phone numbers; he will be trying to reach you and can only call when the cell phone in the truck has service.
E. At pick up, the truck driver will inspect your vehicle:
Noting its condition and the mileage on the odometer. Before you and he sign the Bill of Lading inspection, please look it over to see that it is completely filled out and is accurate. Be sure you get a copy of this inspection and check it against your car at the auto relocation destination point.
F. Your vehicle will be transported on an open or closed car transporter:
The car transporter will be anywhere from a three to ten car carrier, just like the ones that the factory uses to deliver new cars to the dealerships. Except for loading and unloading, your car is never driven without your knowledge.
G. You or your agent will receive a call for:
The car transport delivery 12 to 24 hours before the actual meeting to discuss the area, directions and estimated meeting time. Please be sure that you have your COD payment, if any, ready for the driver.
H. It is your responsibility to inspect your vehicle for damage when it is delivered.
AAA Transporters can only help you
File a claim for damage against the auto transport truck if it is noted on the delivery Bill of Lading.
J. Once your vehicle has been delivered and you have paid:
For the services we would like you to go to our website and rate our services. We appreciate all the feedback we can get to make sure that your car shipping experience is as worry free as possible.